Walker Partnership (Scotland) LLP

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Course Title: How to Coach Effectively

Duration:  1 day
Designed for:

Anyone who is managing or leading a team with direct responsibility for staff and their development.
Course Objectives:

By the end of the course participants will be able to fully understand the attitudes and skills which underpin good coaching and mentoring and be able to apply them in order to develop their staff, give confident and assertive feedback and have a better relationships with their staff.
About the Course:

As pressure on today’s managers continues to grow, getting the very best out of their people becomes ever more critical. Coaching and mentoring, probably the two most under-utilised and cost-effective forms of staff development, are activities going on in most workplaces. But only when managers have a through understanding of the process and grasp of the skills involved is the immense potential of coaching and mentoring realised.

The course itself is both practical and participative. Rather than with case studies, participants work on their current work issues and coach ’live' 1:1 sessions. There will be many opportunities for both skills practice and to give and receive feedback.
Course Content:

  • Understanding coaching
    		•
  • a definition
  • why coach?
  • skills and attitudes of the effective coach
  • ‘how do I measure up?’
  • who benefits-what’s in it for me?
  • how people like to learn,and the implications for coaching

  • A Coaching framework
    		•


  • Questioning and listening skills for effective coaching and mentoring
    		•
  • skills practice
  • review

  • Giving and receiving feedback in coaching
    		•
  • the skills and techniques
  • skills practice and review

  • Coaching styles
    		•
  • using different styles effectively
  • syndicate discussions

  • Challenge and support in coaching
    		•
  • skills practice

  • Personal action plans
    		•